ROCK THE PLAINS
PRIVACY POLICY  

Effective Date: November 1, 2024

This Privacy Policy explains how Rock the Plains, LLC (“RTP”) collects, uses, and protects information collected from attendees, participants, and users of the Rock the Plains website (www.rocktheplains.com) and any related events or services provided by Rock the Plains, LLC.

By purchasing a ticket to the Rock the Plains music festival or otherwise interacting with RTP, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our website or services.

1. Information We Collect
   - Personal Information: RTP may collect personal information such as name, email address, phone number, mailing address, date of birth, and payment information when you purchase tickets, register for the event, or sign up for updates.
   - Non-Personal Information: RTP may collect non-personal information such as browser type, device type, IP address, and website usage data to improve our website functionality and user experience.
   - Photographs and Media: By attending Rock the Plains, you consent to RTP capturing, using, and sharing photos, videos, and audio recordings that may include your image or likeness for marketing, promotional, and operational purposes. Please refer to the Purchase & Participation Agreement for more details.

2. How We Use Your Information
   - To Provide and Improve Services: RTP uses collected information to provide services related to the Rock the Plains music festival, including ticket processing, event announcements, and customer support.
   - To Communicate with You: RTP may use your contact information to communicate about event updates, promotions, security alerts, and administrative messages.
   - Marketing: RTP may use your information for promotional and marketing purposes, including future Rock the Plains events and other RTP-related events. If you prefer not to receive marketing communications, you may opt out at any time.
   - Compliance and Security: RTP may use information to comply with applicable laws, enforce our policies, or protect the rights, safety, or property of RTP, attendees, or others.

3. Information Sharing and Disclosure
   - Service Providers: RTP may share your information with third-party service providers for ticketing, payment processing, marketing, analytics, and operational purposes. These providers are required to protect your information and only use it to fulfill their services for RTP.
   - Legal Requirements: RTP may disclose your information to comply with legal obligations, respond to legal requests or court orders, or protect RTP’s rights, property, or safety.
   - Business Transfers: In the event of a merger, acquisition, or sale of RTP or its assets, your information may be transferred as part of the transaction. RTP will notify you of any changes in ownership or use of your personal information.

4. Data Security
RTP implements industry-standard security measures to protect the personal information collected from unauthorized access, alteration, or disclosure. However, RTP cannot guarantee complete security, as no data transmission or storage system is entirely secure.

5. Your Rights and Choices
   - Access and Update: You may request access to, correction of, or deletion of your personal information by contacting RTP at contact@rocktheplains.com.
   - Opt-Out of Marketing: To stop receiving promotional or marketing communications, you can use the unsubscribe link provided in the email or contact us directly.
   - Cookies and Tracking: RTP may use cookies and tracking technologies to collect usage data and improve our website. You can adjust your browser settings to disable cookies, but this may affect your experience on our website.

6. Children’s Privacy
RTP does not knowingly collect personal information from children under the age of 18. If RTP becomes aware of any collection of personal information from children under 18 without parental consent, RTP will take steps to delete such information.

7. Changes to this Privacy Policy
RTP reserves the right to modify this Privacy Policy at any time. Changes will be effective when posted on the RTP website. RTP will notify users of any material changes to this policy by posting the updated policy with an updated effective date on our website.

8. Contact Information
If you have any questions about this Privacy Policy or the information RTP collects, please contact us at:
   - Email: contact@rocktheplains.com

9. Consent and Agreement
By using the RTP website or purchasing tickets for Rock the Plains, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

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